What are the terms and conditions for course vouchers?

Course vouchers and gift cards issued by My Sailing Course can be used to pay in full or in part for eligible courses, services or products in our online store. The main conditions are:

• Vouchers are valid for 12 months from the purchase date and must be redeemed before the expiry date shown.
• Digital vouchers are issued automatically after purchase. A voucher sent to somebody else is emailed to the address supplied at checkout. Posted course vouchers are normally issued within 48 hours and sent using a tracked Royal Mail service.
• Redeem the voucher online using its unique code, or contact us if you would like help redeeming it against a My Sailing Course course.
• A voucher becomes void once it has been redeemed. Voucher codes are not tied to an email address, so the purchaser is responsible for sharing the code with the intended recipient.
• Vouchers are non-refundable except during the statutory 14-day cancellation period. They cannot be exchanged for cash, and no change or credit is given when the voucher value is higher than the purchase total.
• Lost, stolen or destroyed vouchers cannot be replaced or refunded.

Read the full Course Voucher & Gift Card Terms & Conditions before purchasing or redeeming a voucher.